Appointments

The online booking portal is now available for patients to request an appointment (registered patients only).

These appointments must be reviewed and approved by staff
After an appointment request is accepted - a confirmation email notice will be sent
Further information may be requested prior to confirmation

General Appointment Information

Complex and/or multiple issues

We can help you with many issues or complex issues, and some will take longer to get through. In order to provide fair access for all patients, we ask that you make a list to review with your physician. Together we can determine schedule and appointment types for best management.

Newborn appointments

The first newborn appointment should be booked by calling to register the baby with his/her family physician.

Virtual appointments

Virtual appointments are 10 minutes in length. Physicians will be able to deal with ONE issue per phone visit. If you would like to review multiple concerns virtually, please book an in-person appointment or multiple virtual appointments on different days.

In-person regular appointments

In-person regular appointments are usually 15 minutes in length. These appointments are best suited for concerns that require a physical examination or to review multiple concerns. Keep in mind that lengthy issues will require more than one visit in order to be able to provide care to all of our patients.

Wellness checks/annual check-ups

Wellness checks for children and preventative health/annual check-ups for adults are typically 30 minutes in length (long appointment).

Mental health appointments

Mental health initial assessments require 30 minutes (long appointment). Follow up appointments may be 15 minutes or 30 minutes depending on need.
For an initial assessment, please book an in-person appointment (long appointment).
For follow up appointments, you may book either a virtual appointment or an in-person appointment depending on the advice of your physician.

Driver's Medicals

As of April 2020, Alberta Health no longer pays for seniors driver medical exams, even though Alberta Transportation still requires them at age 75 and every 2 years from age 80 onwards. AH requires senior drivers, similar to work-related drivers, to pay for the exam and form fees.
Senior's Driver medical (age 74 and older)= $100
Driver's Medical = $150

Procedures

Some procedures are covered by Alberta Health; some are not. Ask your physician before proceeding. Procedures can only be booked by calling the clinic.

Consultations

A referral to one of our physicians for a specialty area consultation (IUD, skin lesion, migraine, bruxism, hyperhidrosis, etc) can only be booked by calling the clinic.